Digicel today announced the appointment of Nikima Royer Jno Baptiste as CEO of its operations in St. Lucia effective 1st February2022. In this role, Nikima will have responsibility for driving all aspects of the business as it continues its Digital Operator journey.
A Digicel veteran, Royer Jno Baptiste moves to head up the St. Lucia team from Digicel Dominica where she has served as CEO for the last 5 years. She has also served as Chairman of Digicel’s Group Business Continuity Management team since 2018. As customers of all types embrace a digital lifestyle, Nikima is charged with fostering growth and innovation across the mobile, Digicel Business and Digicel + business lines and, importantly ensuring that culture and community impact are at the heart of the company’s activities.
Prior to joining Digicel, Nikima was Head of Marketing for the Discover Dominica Authority, a consultant in the business development industry and General Manager of the Rainforest Aerial Tram. She has worked with Digicel for seven years with key roles in management, analysis and administration.
In congratulating Nikima on her new role, John Mangos, Regional CEO, said; “Nikima brings the right mix of deep digital understanding, commercial and customer insight and operational and executional excellence to be able to supercharge our offerings to customers in St. Lucia. I am delighted to be welcoming her to the team and am confident that her inclusive and can do attitude will take the team to the next level.” “I’m so excited about the opportunity to lead the team in St. Lucia. With our state-of-the-art LTE and fibre networks providing the bedrock of our digital ambitions for our customers, the opportunities to connect, transact and engage are limitless. I’m looking forward to making those ambitions a tangible reality for our customers and our people,” commented Royer Jno Baptiste.
As a Digital Operator, Digicel is in the business of delivering powerful digital experiences 1440 minutes of each day to customers – that’s every minute, all day, every day.
Through its world-class LTE and fibre networks, together with its suite of 8 apps spanning sports (SportsMax), music (D’Music), news (Loop), local radio and podcasts (GoLoud), TV streaming (PlayGo), enhanced messaging and marketplaces (BiP), cloud storage (Billo) and self-care (MyDigicel app), Digicel is the only operator in its markets that can deliver that.
Serving consumer and business customers in 32 markets in the Caribbean, Central America and Pacific, its investments of over US$7 billion and a commitment to its communities through its Digicel Foundations in Haiti, Jamaica, Papua New Guinea and Trinidad & Tobago have contributed to positive outcomes for over 3 million people to date.
With its Better Together brand, Digicel is making a promise of simply more to customers and communities and its 7,000 employees worldwide work together to make that a powerful reality day in, day out.
Visit www.digicelgroup.com for more.
